At Adept Massages, we strive to provide the best possible service. This Refund Policy outlines our procedures and terms regarding refunds for services provided. By booking a service with us, you agree to the terms outlined in this policy.

If you need to cancel your appointment, please notify us at least 24 hours in advance. Cancellations made within this time frame are eligible for a full refund. Requests for cancellations made after the 24-hour period will not be refunded, except under exceptional circumstances.

Clients who fail to attend their scheduled appointment or arrive more than 15 minutes late without prior notice will not be eligible for a refund. Rescheduling or refund requests in such cases will not be entertained.

Refunds will be processed using the same payment method used for the original booking. If payment was made by credit card, refunds will be credited to the same card. Refund processing may take up to 5-7 business days depending on your payment provider.

If you are dissatisfied with the service you received, please contact us within 24 hours of your appointment. We will review your concerns and, where appropriate, offer a refund or a complimentary session to address the issue. Refunds for dissatisfaction are at the discretion of Adept Massages management.

Refunds are only available for services that have been paid for in advance and not yet rendered. No refunds will be provided for services already provided, and no partial refunds will be issued for sessions that were cut short or incomplete due to client actions.

Adept Massages reserves the right to amend or modify this Refund Policy at any time. Any changes to this policy will be posted on our website, and the updated policy will take effect immediately upon publication. Continued use of our services after such changes signifies your acceptance of the updated terms.

If you have any questions or concerns about these Refund Policies, please contact us at adeptmassages@gmail.com.